At KIS 198, we understand that your privacy is not merely a legal obligation — it is our moral responsibility to every member who has entrusted their personal information to us. This policy sets out transparently how we collect, use, store, and protect your data.
KIS 198 only collects data that is strictly necessary to provide our services — your name, phone number, payment information such as Touch 'n Go or DuitNow, and in-platform activity records. No unnecessary sensitive data is collected.
All KIS 198 member data is protected with 256-bit SSL encryption, strict access controls, and a 24/7 security monitoring system. Our infrastructure adheres to international security standards to keep your data safe at all times.
As a KIS 198 member, you have the right to access, correct, or request the deletion of your personal data. We respect these rights in accordance with Malaysia's Personal Data Protection Act 2010.
Your transaction information via Touch 'n Go eWallet, GrabPay, DuitNow, FPX Maybank2u or CIMB Clicks is processed through a verified payment gateway and is not stored directly in the KIS 198 system.
KIS 198 uses cookies to enhance your experience — to remember your preferred settings, keep your login secure, and analyse platform usage for improvement purposes.
We do not sell your data to third parties for marketing purposes. If this policy changes, you will be notified in advance via email or an in-app notification on KIS 198.
This Privacy Policy describes how KIS 198 ("we", "our platform") collects, uses, discloses, and protects your personal information when you use our website, mobile app, or any services provided by KIS 198.
We take privacy very seriously. As a platform serving hundreds of thousands of members across Malaysia, we understand how sensitive personal information can be — especially financial details relating to deposits and withdrawals via Touch 'n Go eWallet, DuitNow, GrabPay, and other methods. Your trust is the foundation of our business.
KIS 198 complies with Malaysia's Personal Data Protection Act 2010 (PDPA), the Communications and Multimedia Act 1998, and all applicable Malaysian legislation governing data protection and user privacy.
By registering and using the KIS 198, you agree that the collection and use of your information is as described in this Privacy Policy. If you do not agree, please stop using our platform and contact us to request account deletion.
KIS 198 only collects information necessary to provide our platform services safely and effectively. Below are the categories of data we collect and the purposes for which they are used:
| Data Categories | Sample Information | Purpose of Collection |
|---|---|---|
| Identification Information | Full name, ID CARD number (where required for KYC), date of birth | Identity verification, legal compliance, fraud prevention |
| Contact Information | Malaysia mobile number, email address | Account communications, OTPs, security notifications |
| Financial Information | Bank account numbers, digital wallet IDs (TnG, DuitNow, GrabPay), transaction records | Processing deposits and withdrawals, anti-money laundering compliance |
| Platform Usage Data | Betting records, casino game history, login activity, session duration | Service delivery, usage analytics, platform improvement |
| Technical Data | IP address, device type, operating system, web browser, cookie information | Security, fraud detection, platform optimisation |
| Support Communications | Live chat records, emails, submitted complaints | Providing customer support and improving the quality of our service |
KIS 198 does not collect your digital wallet PIN or password, full credit/debit card details (only tokens issued by the payment gateway), or any biometric data. All payment information is processed directly by a secure, verified payment gateway.
KIS 198 uses the data collected for the following purposes, all aimed at enhancing your security and experience on our platform:
By registering at KIS 198, you agree to receive communications relating to promotions, bonuses, and special offers via SMS, email, or app notifications. You may withdraw this consent at any time by updating your notification settings in your account or by contacting our support team.
KIS 198 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. This is an unconditional commitment. However, there are limited situations in which we may need to share your data:
We work with companies that help us deliver our services to you. These include:
All these service providers are bound by strict confidentiality agreements and are only permitted to use your data for the purposes specified in their contracts with KIS 198.
KIS 198 will disclose your data to Malaysian authorities where required by law, court order, or in the context of investigations into fraud, money laundering, or other financial crimes. We will inform you of any such request unless prohibited by law.
⚠️ KIS 198 does not share member data with other gambling platforms, third-party marketing agencies, or any entity without a legitimate need to access such data. If you receive a communication claiming to be from KIS 198 that requests suspicious personal information, please contact us immediately as it may be a phishing attempt.
Protecting your data is a technical and organisational priority that we take extremely seriously. The following are the layers of protection that KIS 198 use:
While we take all reasonable steps to protect your data, no system is completely 100% secure. You can also help by not sharing your account password KIS 198 yours with anyone and ensure your device is running up-to-date security software.
If KIS 198 suspects or confirms that a data breach has occurred affecting members' personal information, we will notify the affected members and, where required, the Malaysian Personal Data Protection Department within the timeframe prescribed by law. We will take immediate action to contain the damage and strengthen our systems.
Platform KIS 198 uses cookies — small text files stored on your device — to enhance the user experience and ensure platform security. The following are the types of cookies we use:
| Cookie Type | Purpose | Duration | Status |
|---|---|---|---|
| Essential Cookies | Maintaining login sessions, account security, and core KIS 198 platform functionality | Until logout | |
| Optional Cookies | Remembering your preferred language, display settings, and platform preferences | 30 days | |
| Analytics Cookies | Understanding platform usage patterns to improve KIS 198 services | 90 days | |
| Security Cookies | Detecting suspicious login attempts and fraudulent activity | 7 days |
You can manage cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the platform. KIS 198, including the ability to log in to your account.
KIS 198 only retains your personal data for as long as it is needed for the purposes stated in this Privacy Policy, or as required by applicable Malaysian law. The following are general guidelines for our retention periods:
When data is no longer required, KIS 198 will securely delete or anonymise it using industry-recognised data deletion methods, ensuring the data cannot be recovered or reused.
As a member KIS 198 based in Malaysia, you are protected by the Personal Data Protection Act 2010 (PDPA) and are entitled to the following rights. We are committed to upholding each of them:
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 working days.
If your data is inaccurate or out of date, you have the right to request a correction. Basic information can be updated directly in your KIS 198 account settings.
You may request the deletion of your personal data, subject to our legal obligations to retain certain records such as financial records.
You may object to the processing of your data for direct marketing purposes at any time by contacting us.
You have the right to receive the data you have provided to us in a structured, machine-readable format.
Under certain circumstances, you have the right to request that we restrict the processing of your data while a dispute is pending resolution.
To exercise any of the above rights, please contact the Privacy Officer KIS 198 via email at privacy@kis198.bet or through our platform's live chat. We will respond within 21 business days from the date your request is received.
KIS 198 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational reasons.
When we make material changes to this Privacy Policy, we will notify you through one or more of the following methods:
We encourage you to review this Privacy Policy periodically. Your continued use of the KIS 198 after the change notification means you agree to the updated Privacy Policy.
The "Updated" date at the top of this document indicates when this Privacy Policy was last reviewed. If you disagree with any changes made, you have the right to close your account and request deletion of your data.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how KIS 198 handling your personal data, please do not hesitate to contact us. We are committed to addressing every concern seriously and transparently.
If you are not satisfied with how KIS 198 handling your privacy complaint, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia or the Malaysian Communications and Multimedia Commission (MCMC). However, we strongly encourage you to contact us first so we can resolve the matter directly and more promptly.
Answers to the most frequently asked questions about privacy and data protection at KIS 198.
Now that you understand how KIS 198 protecting your privacy. Join over 500,000 Malaysian members who have trusted us for a safe and enjoyable online casino and Sports Betting experience. Register for free with a minimum deposit of RM 10 via Touch 'n Go or DuitNow.
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